Renee St Jacques — When Does Feedback Really Reach the Other Person?
How to Give Feedback That Lands
Renee St Jacques
Giving feedback does not necessarily mean that it will be heard, accepted, and used.
In this 2025 TEDx talk, Renee St Jacques explores one of the key differences between feedback that is simply delivered and feedback that actually makes a difference. Drawing on her background in psychology and executive coaching, she shows why even well-intentioned feedback can trigger resistance — and what we can do differently.
One particularly important idea is that effective feedback is not only about choosing the right words. The way we build the relationship, clearly address the behavior that needs to change, and create space for development influences what happens after the conversation.
Why do I recommend this video?
Because it reminds us of an important question:
It is not enough to ask: “Did I give feedback?”
A better question is: “Did I give it in a way that can lead to change?”
This video is especially useful for leaders, managers, and anyone who wants feedback to be more than a corrective conversation — and to become a tool for development, trust-building, and improved performance.
Watch the video and reflect:
When you give feedback, how much attention do you pay to what you want to say — and how much to how the other person will be able to receive it?
