In our previous blog post, we discussed "How to Convince a Customer?". Today, we’re tackling an even more challenging aspect of sales. Every salesperson knows that a customer rarely makes a purchase decision on the spot. Throughout the conversation, numerous objections will inevitably arise. That’s why today, we’re focusing on "What’s the best way to address customer objections?" and how to proactively...
In our previous blog post, we explored "How to Make a Strong and Convincing First Impression?" in a sales conversation. Today, we’re taking it a step further. We will focus on the core of the art of sales—how to convince the customer that our product or service is the right investment for them. We’ll explore key insights that will empower you...
In our previous blog post, we explored the question: "What can my product or service do for the customer?" We discussed key tactics that can make a sales conversation more effective and insightful. Today, we shift focus to an equally important phase of the sales process: THE FIRST IMPRESSION. We will dive into the essential elements and questions that help us...
Today, we are kicking off the first topic in our series, "FIVE QUESTIONS FOR SALES EXCELLENCE", with a focus on: "What Can My Product or Service Do for the Customer?" This is the first step in gaining valuable insights that will guide you through the dynamic world of sales and reveal what truly makes a difference in customer communication. We have...
New situations bring new roles and responsibilities, don’t they? That’s why it’s so important to look inward and assess where we stand. Take a moment to reflect: How much attention and time do you dedicate to analyzing your inner dialogue? How aware are you of how you treat yourself? Are you nurturing beautiful flowers in your mind, or are you planting weeds?...
Does it carry positive or negative connotations? You’ll likely agree—it depends on us: what we choose to focus on, how often we look back, and what type of FEEDBACK we seek… And, of course, what we do with that information moving forward! A glance in the rearview mirror allows us to assess how aligned we are with our goals, plans, and standards...
ur expertise lies in training designed to develop COMMUNICATION SKILLS, and we are constantly exploring new possibilities to advance this area. We recognize the essential role EMOTIONAL INTELLIGENCE plays in every communication process. In our search for effective tools to support this, we discovered the DISC FLOW methodology. By working with this tool and exploring its CAPABILITIES, we’ve gained invaluable insights. As...
When you love the work you do and have an environment that recognizes, values, and supports it, you start to wonder whether it is a matter of fortunate circumstances or the result of self-belief, dedication, and continuous improvement—or perhaps something else entirely. From my perspective, it is a combination of all these factors! And that is, in fact, the beginning...
We’ve been given the opportunity to write a new book, with 365 pages waiting to be filled. Does this mean each page offers a chance for new perspectives, fresh insights, and creative possibilities? Does it signal that there is always more to learn, share, and evolve? Or does it simply mean: here lies an opportunity for something new, a chance...
I have spent the past 20 years working in education and human potential development, and I am endlessly grateful and joyful for the constant opportunities to learn—from the participants in my programs, my mentors, and the remarkable people in my life. Teachers are everywhere—if we remain open to learning. Every day, we encounter them. Some show us how things should be...
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