How many times have you found yourself in a situation where you wanted to say NO, but weren’t sure how to do it? Or perhaps you’ve communicated a NO, only to end up saying YES instead? Our inability to say NO effectively is a common pitfall that can greatly impact our personal and professional lives. But is it possible to communicate a...
Have you ever considered that the outcome of a conflict doesn’t always have to result in one side “winning” the argument? Must there always be a debate between just two alternatives? Isn’t it possible to have more constructive conversations and find more effective solutions? In his book The 3rd ALTERNATIVE, Stephen Covey introduces a powerful approach that transcends traditional methods of conflict resolution—whether...
"We have the power to create a world where the majority of us wake up every morning feeling inspired, safe at work, and fulfilled at the end of the day. The change I advocate isn’t easy, but it is possible. With great leaders, this vision can become a reality. Great leaders think beyond the ‘short-term vs. long-term’ model. They don’t...
The book MANAGEMENT - LEARN FROM THE BEST is an invaluable tool for anyone seeking to enhance their management skills, whether they are already in a leadership role or preparing for one. Frank Arnold dedicates this book to the legendary Peter Drucker, guiding us through the lives and insights of over sixty influential figures from diverse fields—people who have shaped history...
Each of us has a choice in how we communicate with colleagues, superiors, subordinates, and clients. When we communicate, we often focus on what to say and how to say it. But how often do we stop to ask why we communicate—why we send a particular message, and whether it will truly reach the right audience? In his book START WITH WHY,...
If you're wondering what a COACH does, and whether a mentor, consultant, and coach do the same things, I want to tell you that there is a DIFFERENCE, and you can see it in the following example. For instance, if you decide to improve your performance in business presentations: • A MENTOR will share their experiential approaches to presentations. • The role of...
New situations always bring new roles and responsibilities, don’t they? For some roles, we have a clear roadmap of what to do and how to do it. For others—well, we don’t. But that shouldn’t stop us from being proactive, giving our best, and finding meaningful solutions. The wise Roman statesman, Cato, once said: “What you don’t have, lend to yourself.” In the spirit of...
I am deeply in love with my calling – the CALLING of a trainer. This love has lasted for 20 years and continues to be my source of inspiration, dedication, and growth. Grateful to be blessed with the GIFT of sharing knowledge and inspiring others to discover and develop their potential, I’ve chosen to dedicate a significant part of my work...
What if we viewed feedback as a gift? A gift given with good intentions, a genuine desire to help us recognize our strengths and weaknesses, and to empower us to grow and unlock our full potential. PROGRESS in personal and professional relationships happens when we realize that we can't move forward or know where we stand without regular, effectively COMMUNICATED feedback....
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